Standard Support
Included in Team plans
- Email/Phone/Chat support
- Self-serve Help Centre
Support Plans
We want our customers to be successful, save time, and grow their brands.
Each of our Editions (Team, Pro, Enterprise) has it's own unique level of support tailored to the Edition.
Support Plans
Choose a onboarding package that suits your business.
Pro Support
Included in Pro Plans
- Email/Phone/Chat support
- Self-serve Help Centre
- 1:1 Video Call Support
- Custom Design Support - including free of charge simple Change Requests
- Paid Change Requests
Enterprise Support
Included in Enterprise Plans
- Email/Phone/Chat support
- Self-serve Help Centre
- 1:1 Video Call Support
- Custom Design Support - including free of charge simple Change Requests
- Paid Change Requests
- Partner Network Support
- Enterprise SSO Support
- Integration Support
- INFOSEC Security Assessments Support
Naturally there exceptions to every great plan, and we never want to leave our customers in the lurch. So if you need some help that might not be covered in your support plan, please always reach out and ask for help.