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In A Noisy World, Why Brands Are More Important Than Ever

With the rise of social media and online shopping, consumers have more options than ever before when it comes to purchasing products and services. Brands must work harder to differentiate themselves and stand out in a crowded marketplace.

“Around 71% of consumers said they are more likely to recommend a brand to their friends and family if they have a positive experience with it,” says Ashley Hansen, a brand specialist at Online Business.”

In a world of over saturated with businesses vying for your attention, we give you seven reasons why brands are more important than ever.

1. Brands are essential for building emotional connections with customers.

A strong brand goes beyond just recognition – it can also create an emotional connection with customers. This emotional bond is often a driving factor in customer loyalty and repeats purchases, as customers feel a personal attachment to the brand. Without this emotional connection, it may be harder for a business to foster customer loyalty and long-term relationships

According to customer retention statistics, happy and satisfied customers are 87% more likely to buy upgrades and purchase new services by the same brand. Without this emotional connection, it may be harder for a business to foster customer loyalty and long-term relationships.

2. Brand recognition and loyalty can drive repeat purchases and customer retention.

A solid and recognisable brand can help a business stand out and attract repeat customers in a world where competition is ever-increasing.

Without a brand, customers may be more likely to jump from one offering to another, potentially costing the business valuable repeat purchases and loyalty.

Having a solid brand will ensure customers are more likely to come back to patronise your business.

3. Brands provide a sense of familiarity and comfort for customers in an uncertain world.

In today’s constantly changing environment, a solid and recognisable brand can provide customers with a sense of comfort and assurance.

They know what to expect from the business and its offerings, making them more likely to patronize and continue supporting the brand.

4. Brands can open up new growth opportunities, such as partnerships or franchising.

A successful and valuable brand can attract potential partners or franchisees, leading to new avenues for expansion and growth.

It can also make the business a more attractive acquisition target for larger companies.

5. Brands can command higher prices.

A recognisable and trusted brand often commands a premium in the market, allowing businesses to charge higher prices for their products or services. This can lead to increased profits and profitability for the company.

6. Brands provide a point of differentiation in crowded markets.

A strong brand can provide a unique point of differentiation in industries where numerous competitors offer similar products or services. This can attract customers and give the business an edge over competitors.

Without a strong brand, it may be harder for a company to stand out and attract customers, especially with the ever-growing presence of competitors.

7. Brand equity can increase the value of a business.

A strong brand reputation and presence can increase the overall value of a business, making it more attractive to potential investors or acquirers. In contrast, a weak or nonexistent brand can make a company appear less valuable and desirable.

In Summary

In today’s marketplace, where there is an abundance of choices for consumers, brands play a crucial role in driving business success. A strong brand allows businesses to command higher prices, attract top talent, differentiate themselves in crowded markets, and build lasting customer relationships. Building a solid brand can pay off greatly for businesses in the long run.

Happy Branding 🙏


I’m Aisha Philips, and I’m a guest writer for Brandkit.

Brandkit is a comprehensive solution for managing and sharing your brand content and story. It’s cloud software that combines search, digital asset management, content management, and brand management capabilities. This customisable platform, powered by your content, allows for seamless distribution of your brand story to partners and storytellers around the world, and around-the-clock.

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In A Noisy World, Why Brands Are More Important Than Ever

With the rise of social media and online shopping, consumers have more options than ever before when it comes to purchasing products and services. Brands must work harder to differentiate themselves and stand out in a crowded marketplace.

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Statistics above last updated 1 March 2024